Returns Policy

At Kanopal Collections, we aim to ensure your satisfaction with every purchase. If you're not completely satisfied, you can return your order under the following terms:

1. Eligibility for Returns:

Returns are accepted within 14 days of delivery.

Items must be in their original, unopened, and resellable condition with all tags and packaging intact.

2. Return Process:

Customers must notify us via email or our website's contact form before initiating a return.

Approved returns must be shipped using a trackable service.

3. Shipping Costs:

Customers are responsible for the return shipping costs.

4. Refunds:

Once the returned item is received and inspected, we will process your refund.

Refunds will be issued to the original payment method within 7 business days.

Note:

We reserve the right to refuse a refund if the returned item does not meet our eligibility criteria. For assistance, please contact our support team.

This policy ensures a fair and transparent process for all. Thank you for shopping with Kanopal Collections!