14-Day Return Policy
At Kanopal Collections, we aim to ensure your satisfaction with every purchase. If you're not completely satisfied, you can return your order under the following terms:
1. Eligibility for Returns:
Returns are accepted within 14 days of delivery.
Items must be in their original, unopened, and resellable condition with all tags and packaging intact.
2. Return Process:
Customers must notify us via email or our website's contact form before initiating a return.
Approved returns must be shipped using a trackable service.
3. Shipping Costs:
Customers are responsible for the return shipping costs.
4. Refunds:
Once the returned item is received and inspected, we will process your refund.
Refunds will be issued to the original payment method within 7 business days.
Note:
We reserve the right to refuse a refund if the returned item does not meet our eligibility criteria. For assistance, please contact our support team.
This policy ensures a fair and transparent process for all. Thank you for shopping with Kanopal Collections!
